NTISthis.com

Evidence Guide: MSS403054 - Facilitate breakthrough improvements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS403054 - Facilitate breakthrough improvements

What evidence can you provide to prove your understanding of each of the following citeria?

Identify improvements

  1. Assist team to review current processes, operations or products and identify options for radical improvements
  2. Facilitate team and personnel to evaluate the options and agree on improvements to be made
  3. Encourage and assist team and personnel to plan the activities and identify metrics to be monitored
  4. Facilitate allocation of resources and strategies to manage impact on routine work
Assist team to review current processes, operations or products and identify options for radical improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team and personnel to evaluate the options and agree on improvements to be made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and assist team and personnel to plan the activities and identify metrics to be monitored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate allocation of resources and strategies to manage impact on routine work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the event

  1. Assist team to gather baseline data on the selected metrics
  2. Assist team to identify and address barriers to making the improvements
  3. Monitor team dynamics and facilitate team focus and cooperation
  4. Liaise with sponsor to communicate progress and maintain their support
Assist team to gather baseline data on the selected metrics

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist team to identify and address barriers to making the improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor team dynamics and facilitate team focus and cooperation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with sponsor to communicate progress and maintain their support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate improvements

  1. Assist team to gather and interpret data on the metrics
  2. Facilitate team activities to evaluate the outcomes of the event
  3. Identify causes for areas of poor performance from changes and identify changes to address them
  4. Report to sponsor and stakeholders on the outcomes of the event
Assist team to gather and interpret data on the metrics

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team activities to evaluate the outcomes of the event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes for areas of poor performance from changes and identify changes to address them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report to sponsor and stakeholders on the outcomes of the event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Embed improvements

  1. Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
  2. Motivate team to apply the new systems and practices and sustain improvements
  3. Ensure the new systems and practices are reflected in procedures
Establish mechanisms to ensure new systems and practices are communicated to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate team to apply the new systems and practices and sustain improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the new systems and practices are reflected in procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for improvement event

  1. Engage team members in the improvement event
Engage team members in the improvement event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify process or processes to be targeted in the improvement event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist team members to identify how their own roles contribute to value to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist team to identify the boundaries of the event, including imposed exclusions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify key process indicators and other information required for improvement event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify skill needs for personnel engaged in breakthrough improvement event and arrange for required training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish communication processes with sponsor and stakeholders

  1. Assist team to review current processes, operations or products and identify options for radical improvements
Assist team to review current processes, operations or products and identify options for radical improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team and personnel to evaluate the options and agree on improvements to be made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and assist team and personnel to plan the activities and identify metrics to be monitored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate allocation of resources and strategies to manage impact on routine work

  1. Assist team to gather baseline data on the selected metrics
Assist team to gather baseline data on the selected metrics

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist team to identify and address barriers to making the improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor team dynamics and facilitate team focus and cooperation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with sponsor to communicate progress and maintain their support

  1. Assist team to gather and interpret data on the metrics
Assist team to gather and interpret data on the metrics

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team activities to evaluate the outcomes of the event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes for areas of poor performance from changes and identify changes to address them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report to sponsor and stakeholders on the outcomes of the event

  1. Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
Establish mechanisms to ensure new systems and practices are communicated to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate team to apply the new systems and practices and sustain improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the new systems and practices are reflected in procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement